UPS shipping outside Europe explained

From 4 May 2026, all worldwide shipments outside Europe are handled exclusively by UPS. In previous years, repeated issues occurred with international deliveries. Parcels did not arrive, import duties remained unpaid, and shipments were lost in transit. These situations led to delays and extensive follow-up between carriers, customers, and support. As reliable delivery is a core part of our service standards, these outcomes were not acceptable and did not meet internal requirements.

What problems occurred with earlier shipping methods?

Carriers such as FedEx, PostNL, and DHL created challenges in several regions. Tracking information was often incomplete, and final delivery depended on local partners with varying processes. Unpaid customs charges regularly caused returns or delays. In some cases, parcels remained untraceable for long periods. This created uncertainty and increased handling time for international orders.

Why UPS is selected for global shipments

UPS offers more consistent tracking and clearer customs processing across many destinations. This improves visibility during transport and reduces uncertainty in delivery status. Shipping costs are higher compared to previous methods, but the structure of the process is more reliable. This reduces the likelihood of lost parcels or unresolved import issues that require repeated intervention.

What this means for underwater equipment delivery

Underwater housings, strobes, video lights, and accessories often require dependable transport. Delays or losses can affect planned dives, research schedules, or professional assignments. Using one carrier ensures that shipments of sensitive equipment follow a consistent route. This supports users who rely on predictable delivery for time-critical underwater applications. The shipping cost is calculated automatically in the webshop during checkout based on your delivery address.

Which countries still offer DHL and PostNL shipping options?

These European destinations still support multiple shipping options. Customers can choose between DHL and PostNL at checkout, depending on preference and delivery requirements.